Terms and Conditions
If signing up for EZPay: I authorize my financial institution to charge my bank account or credit card monthly by the amount selected on the front of this form and to make that payment to Newspaper Agency Co., LLC (NAC). The monthly charge will appear on my statement for the date (or first business day thereafter) that I circled. I understand that I will be notified at least 10 days prior to the payment date if the amount is different. In addition, I have the right to stop payment of a charge by notifying NAC up to three business days prior to the charging of my account. This authority will remain in effect until revoked by me, my financial institution or NAC. I will notify NAC of any address, financial institution or account changes. If signing up for a new subscription, my household has not subscribed to The Salt Lake Tribune or Deseret News during the past 30 days. Any balance owed from prior subscriptions will be deducted from monies received on this subscription.
Payment information: When you make a payment by mailing a check to NAC, you are authorizing NAC to collect that check electronically. NAC will send the information on your check to your bank electronically as soon as the same day NAC receives your check. Your bank will deduct the amount of your check and show the transaction on your bank statement with NAC identified as payee of a one time electronic debit. If the payment is dishonored, NAC may re-present the payment electronically. NAC does not send the original check to your bank, and NAC will destroy the original check and retain only an image of the check. If your payment is returned after re-presentment, NAC may assess a return payment fee of $20.00. If you choose to opt-out of electronic presentment of your checks, you must contact NAC in a letter (separate from your payment). Please send to the attention of Accounting Cash Processing at 4770 South 5600 West, West Valley City, Utah 84170-4005.
Customer service hours*
Monday - Friday . . . . . . . . . . . . . . . . . . . . . . 6 a.m. to 4 p.m.
Saturday . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 a.m. to 10 a.m.
Sunday . . . . . . . . . . .. . . . . . . . . . . . . . . . . . .7 a.m. to noon
*After hours . . . . . .. . . . . . . . . . . . . . . . . . . . Automated system
Guaranteed replacement service: We guarantee replacement service within Salt Lake, Davis, Utah, Wasatch, Summit, Tooele, Cache, Box Elder and Weber counties. Call before 10 a.m., Monday through Saturday, and before noon, Sunday.
Renewals: As a courtesy to our customers, all subscriptions continue until you notify us. Going on vacation? Choose vacation pack and your newspapers will be saved and delivered to you on the day of your return. I authorize NAC to use automated-telemarketing technologies to contact me.
Choose literacy: Donate your vacation newspapers to education, which allows students to use those newspapers as part of their curriculum, providing great benefits. When you call to suspend your newspaper delivery temporarily, tell the customer service representative that you wish to donate your vacation newspapers to education.
In addition, your print or hybrid subscription includes 1/1, 5/25, 7/4, 7/24, 11/11, 11/23, 11/24, 11/25, 11/26, 12/21, 12/22, 12/23, 12/24, 12/28, 12/29, 12/30, 12/31 2009 and 1/1 2010 editions.
e-Edition subscriptions includes print delivery of 5/25, 7/4, 7/24, 9/7, 11/26, 12/25 2009 and 1/1 2010 editions.
Thanksgiving edition billed at the Sunday rate.
